Privacy Policy

Last updated: January 1, 2025

1. Introduction

Pancrammen ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you provide directly to us, such as:

  • Name and contact information (email, phone number, address)
  • Company name and position
  • Project details and service requirements
  • Communication preferences

2.2 Automatically Collected Information

We may automatically collect certain information when you visit our website:

  • IP address and device information
  • Browser type and version
  • Pages visited and time spent on our site
  • Referral source

3. How We Use Your Information

We use the information we collect to:

  • Provide and improve our LED panel services
  • Respond to your inquiries and support requests
  • Send you marketing communications (with your consent)
  • Analyze website usage and improve user experience
  • Comply with legal obligations

4. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except:

  • To service providers who assist us in operating our website and conducting business
  • When required by law or to protect our rights
  • In connection with a business transaction such as a merger or acquisition

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

6. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookie preferences through our cookie management system or your browser settings.

7. Your Rights

Under applicable data protection laws, you may have the right to:

  • Access your personal information
  • Correct inaccurate or incomplete information
  • Delete your personal information
  • Object to processing of your information
  • Request data portability

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

9. International Data Transfers

Your information may be transferred to and processed in countries other than Singapore. We ensure appropriate safeguards are in place for such transfers.

10. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • Email: [email protected]
  • Phone: +65 5207 6674
  • Address: 41 Marina Bay Street, #15-01, Singapore 018956